Our Coronavirus Statement
Updated: May 27
As of Friday 20th March 2020, we have taken the difficult decision to suspend all of our swimming lessons until further notice due to the recent outbreak of Coronavirus (COVID-19). We have reached this decision following consultation with our staff and following the advice given by our national governing body in association with the government. We would like to assure everyone that lesson credits will be carried over for any lessons missed from today until the end of the current term. These will be credited toward future terms fees.
We would like to thank everyone for their continued support, for those that have only been with us for a couple of months to those that have been with us for several years, we will keep you informed to what is happening, as and when we know.
With the uncertain times ahead, we will not be collecting any fees until we are confident we can resume swimming lessons, all spaces for current clients will be carried forward to the next term, whenever this may be.
With this in mind, we have also made the decision to suspend the waiting list until we return as there are a large number of entries already waiting for lessons, we have created a facility for people wishing to join our waiting list, to enter their email and receive an email when it is back up.
We hope everyone stays safe and are looking forward to seeing you again soon.
The Dolphin Swimming School Team
A quick breakdown of our statement:
What's happening with swimming lessons?
We have suspended all our lessons, this is for the safety of our customers and our staff, we are aware that all of our customers have missed one or two lessons, we will be crediting you for a future term.
Do I still have to pay to keep my child's space?
No, we will not be charging any of our customers for any future lessons until we are certain that we can return to lessons, we are holding all spaces for current customers.
What's happening with the waiting list?
We have taken the decision to suspend the waiting list, this is due to the amount of entries we were receiving, with the length exceeding a year. However, you are now able to enter your email address and we will send you an email when it is back.